The course will help you to learn about Cisco Unified Contact Center Express product and its associated client apps, scripting tools too. The course will give you depth understanding of Unified CCX product, its components, servers, deployment options, and clients. The course will also help you to perform capacity planning, how to manage product features, and installation of product too.
The another related course for this Koenig Crafted Course is IPT and UCCX. This is again a Koenig Crafted Course. The Cisco IPT and UCCX course will give you a detailed overview on the Cisco Unified Communications System including the concepts of IP telephony, Voicemail and Contact center based in system administration, its function, features, and configuration.
During the training, you will also learn about the understanding of system concepts: clustering, Call signalling, Call routing, Gateway protocols, digit manipulation, and phone features. In this course you’ll also learn to integrate Cisco Unified IM and Presence and Unity Connection with the Cisco Unified CM. This course also includes Unified CCX integration with the CUCM along with Teams, Supervisor, Skill management and Contact Center reporting using CUIC.
Online Live One to One Training
- Basic Computer Knowledge.
Recently Trained Students
My instructor had sound Knowledge and used to puts a lot of effort that made the course as simple and easy as possible. I was aiming for with the help of the ZebLearn Online training imparted to me by this organization.
I got my training from Gaurav sir in the Microsoft Azure Certification Training, I would like to say that say he is one of the best trainers. He has not even trained me but also motivated me to explore more and the way he executed the project, in the end, was mind-blowing.
The cost is USD 354.