DevOps Institute/Certified Agile Service Manager (CASM)®

DevOps Institute/Certified Agile Service Manager (CASM)®

Flexible Hours

100 Assignments

Instructor Led online Training

50 LMS Access

24X7 Support

100% Skill Level

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4.9 out of 1000+ Ratings
Zeblearn Institute is the association for Zeblearn professionals. It helps and support emerging practices within the Zeblearn community based on a human-centered SKIL framework, consisting of Skills, Knowledge, Ideas, and Learning. Zeblearn institute curriculum is based on research & the most state-of-the-art relevant resources. Basically, its focuses on the most modern competencies required by organizations adopting Zeblearn. Koenig Solutions offers following courses under it.

Overview

Certified Agile Service Manager (CASM)® Certification Training Course Overview

Certified Agile Service Manager (CASM)® training course gives an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT’s viability and effectiveness and empowers IT to deliver value in the face of changing requirements. As Dev and Ops have been working in corresponding with Dev focused on Agile/Scrum and Ops focused on ITSM/ITIL, this course endeavors to unite individual achievements to deliver full business value.

Audience :

  • Anyone interested in learning about Agile & Scrum from a products and process perspective
  • Process owners & process designers
  • Developers interested in helping make processes more agile
  • Managers looking to bridge multiple practices into a DevOps environment
  • Employees & managers responsible for designing, re-engineering or improving process
  • Consultants guiding their clients through process improvement & DevOps initiatives
  • Internal & external suppliers Process stakeholders

Fees

Online Live One to One Training

24 Hrs of Instructor-led Training
Flexible Schedule
1:1 Doubt Resolution Sessions
Attend as many batches for Lifetime

45,000

Objective

Course Prerequisites

  • Completion of pre-class task
  • Familiarity with Scrum Familiarity with IT and IT administrations

Light-footed Process Improvement

  • Aligning Processes with Strategic Goals
  • CSI Sprints and Plan-Do-Check-Act
  • Sustaining Improvements
  • Assessing Process Maturity
  • Implementing Process Improvements
  • Working with Line Managers
  • Overcoming Resistance to Change

Estimating Value

  • Demonstrating Value
  • Leading and Lagging Performance Indicators
  • Critical Success Factors and Key Performance Indicators
  • Service Level Agreements and Operational Level Agreements
  • Conducting Measurement Reviews
  • Communicating Performance

Procedure Improvement Tools and Technologies

  • Beginning
  • Difficulties and Critical Success Factors
  • Extra Sources of Information

Test Preparations

  • Exam Requirements, Question Weighting, and Terminology List
  • Sample Exam Review

Recently Trained Students

Jessica Biel

– Infosys

My instructor had sound Knowledge and used to puts a lot of effort that made the course as simple and easy as possible. I was aiming for with the help of the ZebLearn Online training imparted to me by this organization.

Richard Harris

– ITC

I got my training from Gaurav sir in the Microsoft Azure Certification Training, I would like to say that say he is one of the best trainers. He has not even trained me but also motivated me to explore more and the way he executed the project, in the end, was mind-blowing.


FAQ

We offer below courses:
Combo of ( Scrum Master & Agile Expert Certified )
Combo of ( Scrum Product Owner & Agile Expert Certified )
Agile Master Certified –
PMI Agile Certified Practitioner (PMI-ACP)® –
Scrum Developer Certified –
PRINCE2 Agile Foundation –
Scrum Master Certified –
Scrum Product Owner Certified (SPOC) –
APMG International Agile PM Foundation & Practitioner –
PRINCE2 agile practitione

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