ASCCX – Advanced Scripting for CISCO Unified Contact Center Express

ASCCX – Advanced Scripting for CISCO Unified Contact Center Express

Flexible Hours

100 Assignments

Instructor Led online Training

50 LMS Access

24X7 Support

100% Skill Level

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4.9 out of 1000+ Ratings

Course Overview

Advanced Scripting for Cisco Unified Contact Center Express – ASCCX Certification Training Course Overview

The Advanced Scripting for Cisco Unified Contact Center Express – ASCCX training course will give you the advanced knowledge on the topics that were learned in UCCX. The training will give you a detailed overview of implementing the features that extend the functionality of Cisco Unified CCX using the advanced tools available in the premium version of the product. You will also learn about the Agent Desktop Interface, Desktop Administrator, the Desktop Workflow Administrator.

Who should do Advanced Scripting for Cisco Unified Contact Center Express – ASCCX training?

  • Unified CCX engineers
  • UCCX Administrators

Fees

Online Live One to One Training

24 Hrs of Instructor-led Training
Flexible Schedule
1:1 Doubt Resolution Sessions
Attend as many batches for Lifetime

35,500

Objective

Course Prerequisites

  • Should have attended UCCX training or equivalent knowledge
  • Hands-on UCCX experience

On completion of this training you will know:

  • Overview of Cisco Unified CCX
  • Common Utilities & Practices
  • Database Queries
  • Skills-Based Routing
  • Basic & Advanced ACD Routing
  • Non-Queuing ACD Callback Methods
  • Session Management and Enterprise Data Review
  • Advanced ACD Callback Options
  • Web Contacts Overview

Recently Trained Students

Jessica Biel

– Infosys

My instructor had sound Knowledge and used to puts a lot of effort that made the course as simple and easy as possible. I was aiming for with the help of the ZebLearn Online training imparted to me by this organization.

Richard Harris

– ITC

I got my training from Gaurav sir in the Microsoft Azure Certification Training, I would like to say that say he is one of the best trainers. He has not even trained me but also motivated me to explore more and the way he executed the project, in the end, was mind-blowing.


FAQ

We offer below courses:
Implementing Cisco Collaboration Core Technologies (CLCOR 350-801) – 2020 Version –
CCNP Collaboration (Collaboration Applications)
Administering Cisco Unified Communications Manager v11.x – ACUCM v11.x –
Intro to IP Telephony –
Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 –
Implementing Automation for Cisco Collaboration Solutions (CLAUI) – 2020 Version –
AUCCE1 -Administering Cisco Unified Contact CenterEnterprise, Part 1 –
Koenig Course for Implementing Cisco Collaboration Devices (CICD) –
Koenig Course for Implementing Cisco Video Network Devices (CIVND)

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