Microsoft/Dynamics 365 for customer engagement for customer service/MB-230/MB-230

Dynamics 365 for customer engagement for customer service Certification Training Course Overview

Flexible Hours

100 Assignments

Instructor Led online Training

50 LMS Access

24X7 Support

100% Skill Level

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4.9 out of 1000+ Ratings
Microsoft Certification Courses are the most popular courses across all vendors. Without Microsoft products, individuals and enterprise teams can hardly perform their day-to-day activities. It see a great demand for Microsoft certified .NET professionals worldwide across popular categories such as Microsoft365, Azure, MS Project, Office, Dynamics/Business Central, Visual Studio, and more.

Microsoft/Dynamics 365 for customer engagement for customer service/MB-230/MB-230

Dynamics 365 for customer engagement for customer service Certification Training Course Overview

The Dynamics 365 Customer Engagement for Service training and certification course will give you a detailed overview of performing configuration, manage cases, manage queues, entitlements, and SLAs and configure voice of the customer. This course is the part of Microsoft Certified: Dynamics 365 for Customer Service Functional Consultant Associate certification.

Who should do Dynamics 365 Customer Engagement for Service training?

  • Dynamics 365 Customer Engagement functional consultants

Fees

Online Live One to One Training

24 Hrs of Instructor-led Training
Flexible Schedule
1:1 Doubt Resolution Sessions
Attend as many batches for Lifetime

76,800

Objective

Course Prerequisites

  • Basic Computer Knowledge.

On completion of this training, you will know:

  • Customer Service Overview
  • Service Level Management
  • Knowledge Management

Recently Trained Students

Jessica Biel

– Infosys

My instructor had sound Knowledge and used to puts a lot of effort that made the course as simple and easy as possible. I was aiming for with the help of the ZebLearn Online training imparted to me by this organization.

Richard Harris

– ITC

I got my training from Gaurav sir in the Microsoft Azure Certification Training, I would like to say that say he is one of the best trainers. He has not even trained me but also motivated me to explore more and the way he executed the project, in the end, was mind-blowing.


FAQ

We offer below courses:
Microsoft Dynamics 365 Fundamentals – MB-901
Microsoft Power Platform Fundamentals – PL-900
Microsoft Dynamics 365: Core Finance and Operations – MB-300
Microsoft Power Platform Functional Consultant – PL-200
Microsoft Power Platform Developer – PL-400
Technical Combo in Microsoft Dynamics 365 Operations
Microsoft Dynamics 365: Finance and Operations Apps Developer – MB-300 ,MB-500
Development Basics in Microsoft Dynamics 365 operations –
Microsoft Dynamics 365 Customizations & Configurations
Advance Development in Microsoft Dynamics 365 Operations –

The cost is
USD 165.

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