Salesforce/Marketing Cloud Connect Essentials (MCC201)
Flexible Hours
100 Assignments
Instructor Led online Training
50 LMS Access
24X7 Support
100% Skill Level
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Overview
The Marketing Cloud Connect Essentials (MCC201) course training is planned to give you in-depth knowledge of the functionality available when you connect your Salesforce org to your Marketing Cloud account. In this interactive class, you will gain hands-on experience connecting the Clouds, personalizing your emails by leveraging your Salesforce CRM data from the Sales / Service Clouds, sending emails to a Contact / Lead, Report, or Campaign, Synchronizing your Salesforce CRM data in the Marketing Cloud, segmenting your data to send targeted and relevant emails and tracking and reporting capabilities in the Marketing Cloud and Sales / Service Clouds.
Audience:
- Customers who will be connecting their Salesforce org to the Marketing Cloud using Marketing Cloud Connect.
- The email digital marketer who will manage the email channel for their organization and who needs to know how to best leverage their Saleforce CRM data.
Fees
Online Live One to One Training
On Request
Objective
Course Prerequisites
- Basic Computer Knowledge.
Upon Completion of this Course, you will accomplish following:-
- Explain Marketing Cloud Connect.
- Connect a Marketing Cloud account to a Salesforce org.
- Create individualized content blocks to leverage Salesforce CRM data using personalization strings and active capacity.
- Create an email in Content Builder.
- Utilize the various sending methods to send to a Lead, Contact, Report,or Campaign in the Marketing Cloud and Sales/Service Clouds.
- Automate the sending of emails using a Triggered Email, Automation Studio and Journey Builder.
- Configure Synchronized CRM Sources to bring CRM data into the Marketing Cloud.
- Segment data using Reports, Filter Activity, and Query Activity.
- Create journeys using Salesforce Activities in Journey Builder.
- Review tracking data in the Marketing Cloud and Sales / Service Clouds.
- Create analytics reports in the Marketing Cloud.
- Create and customize Marketing Cloud reports in a Sales / Service Clouds.
- Create a dashboard based on Marketing Cloud reports.
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