UCCX is an up to date solution for advanced Contact Management and Call Routing. This course offers: integrated outbound call management, in-built Interactive Voice response, email and voice. This course covers the administration, maintenance, working, and deployment of UCCX.
Online Live One to One Training
Upon Completion of this Course, you will accomplish following:-
- Build screen pops and macros
- Analyze and access real-time reports
- Install the IP Phone Agent
- Build and modify counters
- Build Wrap-up codes
- Install Outbound Preview Dialer
- Configure Unified CCX software
- Terminate and end a call
- Build outbound campaigns
Recently Trained Students
My instructor had sound Knowledge and used to puts a lot of effort that made the course as simple and easy as possible. I was aiming for with the help of the ZebLearn Online training imparted to me by this organization.
I got my training from Gaurav sir in the Microsoft Azure Certification Training, I would like to say that say he is one of the best trainers. He has not even trained me but also motivated me to explore more and the way he executed the project, in the end, was mind-blowing.
We offer below courses:
Advanced Scripting for Cisco Unified Contact Center Express – ASCCX –
AUCCE1 -Administering Cisco Unified Contact CenterEnterprise, Part 1 –
AUCCE2-Administering Cisco Unified Contact Center Enterprise, Part 2 –
DUCCE -Deploying Cisco Unified Contact Center Enterprise
The cost is USD 354.