Deploying Cisco Contact CenterExpress (UCCXD) v 6.0/500-052

Deploying Cisco Contact CenterExpress (UCCXD) v 6.0/500-052

Flexible Hours

100 Assignments

Instructor Led online Training

50 LMS Access

24X7 Support

100% Skill Level

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4.9 out of 1000+ Ratings

Course Overview

Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 Certification Training Course Overview

UCCX is an up to date solution for advanced Contact Management and Call Routing. This course offers: integrated outbound call management, in-built Interactive Voice response, email and voice. This course covers the administration, maintenance, working, and deployment of UCCX.


Online Live One to One Training

24 Hrs of Instructor-led Training
Flexible Schedule
1:1 Doubt Resolution Sessions
Attend as many batches for Lifetime



Course Prerequisites

  • CCNA-Collaboration/CCNP-Collaboration.

Upon Completion of this Course, you will accomplish following:-

  • Build screen pops and macros
  • Analyze and access real-time reports
  • Install the IP Phone Agent
  • Build and modify counters
  • Build Wrap-up codes
  • Install Outbound Preview Dialer
  • Configure Unified CCX software
  • Terminate and end a call
  • Build outbound campaigns

Recently Trained Students

Jessica Biel

– Infosys

My instructor had sound Knowledge and used to puts a lot of effort that made the course as simple and easy as possible. I was aiming for with the help of the ZebLearn Online training imparted to me by this organization.

Richard Harris


I got my training from Gaurav sir in the Microsoft Azure Certification Training, I would like to say that say he is one of the best trainers. He has not even trained me but also motivated me to explore more and the way he executed the project, in the end, was mind-blowing.


We offer below courses:
Advanced Scripting for Cisco Unified Contact Center Express – ASCCX –
AUCCE1 -Administering Cisco Unified Contact CenterEnterprise, Part 1 –
AUCCE2-Administering Cisco Unified Contact Center Enterprise, Part 2 –
DUCCE -Deploying Cisco Unified Contact Center Enterprise

The cost is USD 354.

Placement Partner


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