Overview of SAP IS-U (Industry-Specific Utilities)
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SAP IS-U architecture and key components
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Understanding utility industry processes
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Introduction to customer lifecycle in SAP IS-U
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Business Partner, Contract Account, and Contract Overview
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Device and Installation data
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Premise and Point of Delivery (POD)
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Master data integration with billing
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Overview of billing and invoicing process
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Rate categories, rate types, and price keys
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Billing schema and operand configuration
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Rate determination process
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Scheduled and on-demand billing
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Interval and register reading-based billing
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Real-time billing scenarios (move-in/move-out)
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Estimation and simulation of billing
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Invoice creation and posting
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Invoice correction and cancellation
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Handling multiple contract accounts in one invoice
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Invoicing-related printing and output settings
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Overview of SAP CRM and its role in IS-U Billing
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Transferring billing documents to FI-CA
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Dunning, payment, and collections process
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Revenue recognition and adjustment handling
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Common billing and invoicing errors
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Monitoring billing jobs and logs
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Use of transaction codes and reports for billing analysis
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Reversals, adjustments, and refunds
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Complex rate structures and real-time pricing
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Budget billing and payment plans
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Deregulated market scenarios
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Mass processing and automation techniques
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End-to-end billing cycle practice
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Utility-specific billing use cases
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Best practices and tips from real SAP IS-U implementations
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Frequently asked interview questions
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Certification exam overview and preparation strategy
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Tips to enhance performance in SAP IS-U Billing roles
