Refund Policy

Refund Terms and Conditions

• The registration fee of 20% is included in the total fees paid by the student at any time. If a lower amount is paid at registration due to a lack of funds, the registration fee will still be adjusted to 20% on the final payment.
• The registration fee and GST are non-refundable under any circumstances.
• Fees are refundable only under the condition specified below: to request a refund after admission, the student must email info@zeblearn.com within 24 hours of payment.
• Apart from the condition above, fees once paid are non-refundable under any circumstances, including but not limited to:
  • Transfer from one location to another
  • Non-attendance of classes due to employment, exams, medical issues, family matters, personal reasons, or any other reason
• In such cases, the student will be issued a one-year membership card, allowing them to attend the course within one year from the date of payment. This period can be extended with special written permission from management, coordinated through the Program Manager.
• Fees once paid by the student are non-transferable, regardless of any other admissions referred by the student or directly registered at Zeblearn.
• After one year from the date of admission, Zeblearn is not responsible for providing any services or refunds for the deposited fees, even if there are delays in class commencement reported by the student. One year is considered sufficient time for the student to complete their course.
• Note: Zeblearn reserves the right to change or revise this policy at any time.

For Self-Paced Learning

• Refund requests must be made within 24 hours of course purchase.
• The money-back guarantee is void if the participant logs into the course.
• No refunds will be provided after 24 hours of purchase.
• Refunds are not applicable for discounted or subsidized course fees — a course change is the only option.

For Instructor-Led Training

• Refund requests must be made within 24 hours of course purchase.
• The money-back guarantee is void if the participant logs into the e-learning course, attends more than one day of online classes, or receives recordings.
• No refunds will be provided after 24 hours of purchase.
• Refunds are not applicable for discounted or subsidized course fees — a course change is the only option.
• Refunds are not applicable if the batch is rescheduled by the participant.
• Refunds are not applicable for fees paid via the ShopSe EMI portal or an education loan process.
• Refunds are not applicable if fees are paid in installments or if a token amount is paid to reserve a seat.

Refund Process

If eligible for a refund, the candidate will receive a full refund of the training fee, minus taxes and LMS costs.