• Importance of quality and process improvement
• Role of Yellow Belt in organizations
• Benefits and business impact
• Course objectives and learning roadmap
• Types of waste (Muda)
• Value stream thinking
• Continuous improvement culture
• Basics of Kaizen
• Define, Measure, Analyze, Improve, Control
• Customer focus and quality
• Critical-to-quality (CTQ) basics
• Governance and compliance
• Project scope and goals
• Voice of Customer (VOC)
• SIPOC diagrams
• Stakeholder awareness
• Importance of data in decision making
• Data collection methods
• Basic metrics and KPIs
• Process performance overview
• Baseline analysis
• Cause-and-effect diagrams
• Pareto analysis
• Problem-solving techniques
• Basic data interpretation
• Implementing improvements
• Risk and impact analysis
• Monitoring early results
• Continuous improvement mindset
• Monitoring performance
• Control plans
• Basic control charts overview
• Continuous improvement







