• History and evolution of process improvement
• Role of Lean Six Sigma Black Belt
• Business value and organizational impact
• Course objectives and learning roadmap
• Identifying waste (Muda, Mura, Muri)
• Value stream mapping
• Process flow and optimization
• Kaizen and 5S methodology
• Project selection and charter
• Stakeholder and customer focus
• Critical-to-quality (CTQ) metrics
• Governance and best practices
• SIPOC diagrams
• Process mapping
• Business case development
• Risk and compliance
• Measurement system analysis
• Process capability
• Descriptive statistics
• Baseline performance
• Regression and correlation
• Cause-and-effect analysis
• Pareto analysis
• Statistical tools and techniques
• Process optimization
• Pilot testing
• Risk assessment
• Cost-benefit analysis







