Dynamics 365 for customer engagement for customer service Certification Training Course Overview
Instructor Led online Training
50 LMS Access
100% Skill Level
Microsoft/Dynamics 365 for customer engagement for customer service/MB-230/MB-230
The Dynamics 365 Customer Engagement for Service training and certification course will give you a detailed overview of performing configuration, manage cases, manage queues, entitlements, and SLAs and configure voice of the customer. This course is the part of Microsoft Certified: Dynamics 365 for Customer Service Functional Consultant Associate certification.
- Dynamics 365 Customer Engagement functional consultants
Online Live One to One Training
- Basic Computer Knowledge.
On completion of this training, you will know:
- Customer Service Overview
- Service Level Management
- Knowledge Management
Recently Trained Students
My instructor had sound Knowledge and used to puts a lot of effort that made the course as simple and easy as possible. I was aiming for with the help of the ZebLearn Online training imparted to me by this organization.
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We offer below courses:
Microsoft Dynamics 365 Fundamentals – MB-901
Microsoft Power Platform Fundamentals – PL-900
Microsoft Dynamics 365: Core Finance and Operations – MB-300
Microsoft Power Platform Functional Consultant – PL-200
Microsoft Power Platform Developer – PL-400
Technical Combo in Microsoft Dynamics 365 Operations
Microsoft Dynamics 365: Finance and Operations Apps Developer – MB-300 ,MB-500
Development Basics in Microsoft Dynamics 365 operations –
Microsoft Dynamics 365 Customizations & Configurations
Advance Development in Microsoft Dynamics 365 Operations –
The cost is