Microsoft/Dynamics 365 for customer engagement for customer service/MB-230/MB-230
The Dynamics 365 Customer Engagement for Service training and certification course will give you a detailed overview of performing configuration, manage cases, manage queues, entitlements, and SLAs and configure voice of the customer. This course is the part of Microsoft Certified: Dynamics 365 for Customer Service Functional Consultant Associate certification.
- Dynamics 365 Customer Engagement functional consultants
Online Live One to One Training
- Basic Computer Knowledge.
On completion of this training, you will know:
- Customer Service Overview
- Service Level Management
- Knowledge Management
Recently Trained Students
My instructor had sound Knowledge and used to puts a lot of effort that made the course as simple and easy as possible. I was aiming for with the help of the ZebLearn Online training imparted to me by this organization.
I got my training from Gaurav sir in the Microsoft Azure Certification Training, I would like to say that say he is one of the best trainers. He has not even trained me but also motivated me to explore more and the way he executed the project, in the end, was mind-blowing.
We offer below courses:
Microsoft Dynamics 365 Fundamentals – MB-901
Microsoft Power Platform Fundamentals – PL-900
Microsoft Dynamics 365: Core Finance and Operations – MB-300
Microsoft Power Platform Functional Consultant – PL-200
Microsoft Power Platform Developer – PL-400
Technical Combo in Microsoft Dynamics 365 Operations
Microsoft Dynamics 365: Finance and Operations Apps Developer – MB-300 ,MB-500
Development Basics in Microsoft Dynamics 365 operations –
Microsoft Dynamics 365 Customizations & Configurations
Advance Development in Microsoft Dynamics 365 Operations –
The cost is