Microsoft Dynamics 365 Customizations & Configurations

Microsoft Dynamics 365 Customizations & Configurations

Flexible Hours

100 Assignments

Instructor Led online Training

50 LMS Access

24X7 Support

100% Skill Level

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4.9 out of 1000+ Ratings
Microsoft Certification Courses are the most popular courses across all vendors. Without Microsoft products, individuals and enterprise teams can hardly perform their day-to-day activities. It see a great demand for Microsoft certified .NET professionals worldwide across popular categories such as Microsoft365, Azure, MS Project, Office, Dynamics/Business Central, Visual Studio, and more.

Microsoft Dynamics 365 Customizations & Configurations

Microsoft Dynamics 365 Customizations & Configurations Overview

Integrate the digital intelligence of Microsoft Dynamics 365 with your sales and customer service management processes to discover effciencies and revenue growth like never before. This course from Koenig on customization of MS dynamics 365 for Sales and CRM is designed to impart core understanding of various tools available for personalizing and recreating the Dynamics 365 experience for your specific Sales and Service requirements. The training modules focus on implementation and understanding of how these tools can be best applied to create custom objects, automate tasks, modify the user interface, and other tedious activities.

Who should do this course?

  • Technical Consultant
  • Functional Consultant
  • System Administrators
  • Implementation Consultants
  • System Integrators
Dynamics 365 Customization VS Configuration

Customizations, also referred to as CRM extensions, include allocation of simple to complex customizations using CRM Software Development Kit. We can add Entities, Views, Fields, Option Sets, Client Extensions, Web Resources, Processes, Plugin Assemblies, Reports and SLAs, among others. Customization requires an individual to have deep technical and product knowledge. Customizations are often unique to a solution and add new features to meet requirements.

Configuration on the other hand refers to the structure and administration of the system. This service is essential to improve the UI design, field settings, security, business rules and more. Configuration also requires an individual to have deep product knowledge. Configurations are not unique and can be carried out identically on any instance and customize existing features to meet requirements.

Configuration is often considered better than customization as it is a low cost approach that preserves Dynamics 365 design standards and avoids problems with upgrades.


Online Live One to One Training

24 Hrs of Instructor-led Training
Flexible Schedule
1:1 Doubt Resolution Sessions
Attend as many batches for Lifetime



Course Prerequisites

  • Experience in Microsoft Dynamics 365 or Microsoft Dynamics CRM

Microsoft Dynamics 365 Customizations & Configurations Review Benefits

Upon Completion of this Course, you will accomplish following:-

  • Introduction to Microsoft Dynamics 365
  • Customization of Dynamics 365 Solutions
  • Fundamentals of Entity and Field Customizations
  • Advanced Field Customizations
  • Customizing Forms
  • Customization for Mobile
  • Relationships
  • Business Rules
  • Views and Visualizations
  • Customizations for Interactive Service Hub

Give an edge to your career with”>Microsoft Dynamics certification training courses. Students can join the classes for Microsoft Dynamics 365 Customizations & Configurations at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

Recently Trained Students

Jessica Biel

– Infosys

My instructor had sound Knowledge and used to puts a lot of effort that made the course as simple and easy as possible. I was aiming for with the help of the ZebLearn Online training imparted to me by this organization.

Richard Harris


I got my training from Gaurav sir in the Microsoft Azure Certification Training, I would like to say that say he is one of the best trainers. He has not even trained me but also motivated me to explore more and the way he executed the project, in the end, was mind-blowing.

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